
Client Process
Client Process & Commitment
At Method Asia, we connect clients with MAS-regulated financial solutions in Singapore.
We prioritise trust, transparency, and client-first service.
We do not influence or pressure clients into making larger purchases or additional transactions for our own gain.
Our goal is to ensure clients:
-
Receive professional, unbiased guidance.
-
Understand every product fully before committing.
-
Select solutions that are both suitable and beneficial.
-
Build long-term, trust-based relationships with our team.
-
Receive clear and convenient assistance whenever needed.
-
Are supported step-by-step in the event of claims, ensuring confidence in agreed solutions.
-
Benefit from transparency and open communication at every stage.
-
Gain from ongoing reviews, adapting solutions as their needs evolve.
Our 3-Stage Client Process
Stage 1 – Initial Enquiry (Introductory Stage)
-
Contact us via the website form or through affiliated contacts.
-
This stage is purely introductory — no regulated financial advice is provided.
-
Any initial guidance is general, aligned with your preferences, and fully confidential.
-
No payments are requested or made at this stage.
-
Method Asia never collects money directly.
-
Any request for payment at this stage is not genuine and should be treated as a scam.
Stage 2 – Professional Review & Suitability (KYC)
-
You will be directly introduced to our contracted firms — all MAS-licensed professionals in their respective fields.
-
A Know Your Client (KYC) process assesses your financial goals, needs, and risk profile.
-
Suitable solutions, products, or services are matched to your requirements. Licensed professionals then provide tailored advice, including a suitability assessment aligned with your preferences and risk appetite.
-
Complete product information is provided, ensuring you fully understand what you are considering before committing.
-
All advice is confidential and client-focused.
-
Method Asia may continue to provide support alongside you, if desired.
-
You may request licenses, credentials, or firm registration details at any time.
Stage 3 – Documentation & Payments
-
Through Method Asia’s introductions, licensed firms provide professional guidance and servicing support for you and your policies.
-
Licensed firms establish direct connections with product creators, suppliers, or owners.
-
Method Asia and our affiliated partners continue to provide ongoing support, working hand-in-hand with licensed firms and appointed servicing agents.
-
This process does not necessarily increase product costs — in some cases, you may benefit from competitive or even lower pricing compared with approaching providers directly.
-
All agreements and payments are made directly with licensed firms or product providers — never with Method Asia.